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Daylight Dental
Dr. Aleeahna Phan, DMD

Frequently Asked Questions (FAQs): Family Dentistry

How can we help you?

Our goal is to inspire you to a healthier smile by showing you how keeping up with routine preventive dental care benefits you, your oral health, and your general health and well-being. The team at Daylight Dental is very skilled and knowledgeable and dedicate themselves to helping families in Austin, TX achieve their healthiest smiles. We welcome your questions as they help inform us about what your goals and priorities are and how we can best help you achieve them.

We've shared some of the questions our patients ask most often, but your oral health is very personal, and you likely have some of your own. Please feel free to call us at (512) 782-8738, and we will be very happy to find the answers you need.

Family Dentistry

Our dental team values our wonderful long-term patients, and we are also delighted to welcome new patients to our warm and friendly dental practice in South Austin. If you have a dental emergency, we offer walk-in appointments, and we will see you as soon as possible that day.

Depending on our schedule, we may be able to see you right away. If we have other patients who need our attention, we’ll tell you how long you may need to wait. You’re welcome to relax in our waiting room, or you can run errands and then return as soon as we have an opening.

Some common dental emergencies we handle for our Austin, TX patients are:

  • Toothaches
  • Broken teeth
  • Lost crowns
  • Lost fillings
  • Loose teeth
  • Bleeding gums
  • Dental trauma
  • Infected or abscessed tooth
  • Food stuck between teeth

If you don’t see your problem listed here, or you’re not sure if your situation constitutes a dental emergency, don’t hesitate to call us. We’re here to help you, and our caring dental team is always happy to take your call.

Our walk-in appointments aren’t just for emergency patients; we welcome you to visit us anytime you have a concern or if you have an opening in your schedule and want to have your teeth cleaned.

If you’d like to drop by, it’s helpful if you call us first at (512) 782-8738 so we can anticipate your visit and get you on our schedule as soon as possible that day.

Many parents are surprised to hear that the American Dental Association recommends children have their first dental visit when their first tooth erupts, but no later than age one. 

At our Austin, TX dental office, we’re pleased to see children of all ages, from infants to teens. If you wonder what treatment a child with baby teeth needs, there are a couple of reasons why we like to see them at this age.

First, the sooner we get your child accustomed to the idea of dental visits, the easier it will be for them to accept them as part of their lives. These “happy visits” don’t involve treatment, unless your child has a specific issue we need to address. 

Taking small steps—like giving them a ride in the dental chair or counting their teeth—gently immerses them into the new experience in a non-threatening manner. The goal is a stress-free, happy visit that helps them get excited about future dental visits

These appointments are also a perfect opportunity to pick your dentist’s brain about any questions or concerns you have about your child’s oral hygiene, nutrition, bottle-feeding, or habits like thumb-sucking. 

Your child’s oral health is precious, and our dental team provides the support you need to ensure their healthy little smile stays that way. If it is time to schedule your child’s first dental visit in Austin, TX, please call us, and we will be happy to arrange an appointment at your convenience.

Our dental office accepts numerous PPO insurances and accepts Texas Children’s Medicaid (TMHP) and CHIP.

At Daylight Dental, we do everything possible to help our busy Austin, TX patients fit dental care into their busy schedules, so we try to accommodate our new patients with a dental cleaning and exam during their first appointment.

If your dentist or hygienist finds that your gums are healthy and free of infection, they would recommend a regular dental cleaning. In this case, and if time permits, we will perform the treatment the same day.

However, some patients come to us with issues like advanced gum disease that are beyond what we can resolve with a simple dental cleaning. If this is the case, your hygienist will schedule a follow-up appointment to perform a deep periodontal cleaning called scaling and root planing (SRP).

Scaling and root planing is a more in-depth type of dental cleaning, and your hygienist needs to take their time to do a thorough job that will help us restore your gums to a healthy state. Since it’s an involved procedure, these tend to be long appointments, so your hygienist will likely break the process into two visits to ensure your comfort.

We love welcoming new patients and families to our Austin, TX dental office and want to make your first appointment with us a success. Please call us at (512) 782-8738 to schedule or walk-in to our office, and we will get you on our schedule for the same day.

At Daylight Dental, we accept most PPO insurances, both as in network and out of network provider.  We also accept Texas Children’s Medicaid, and CHIP. 

Please note that this is not a complete list, so don’t worry if you don’t see your plan here. When you call to make your appointment, we’ll take your information and check with your insurance to make sure we accept your policy.

  • Aetna
  • Ameritas
  • BlueCross/BlueShield
  • Cigna
  • Compusys
  • Delta Dental
  • DenteMax
  • Guardian
  • Humana
  • Liberty
  • MCNA
  • MetLife
  • Principal
  • United Concordia
  • United Healthcare

Our insurance coordinator, Gladis, excels in patient communication, and enjoys helping patients understand and utilize their benefits. If you have any questions about deductibles, co-pays, or the procedures your insurance plan covers, Gladis will be more than happy to assist you and find the answers you need.

We always do our best to provide accurate pre-treatment estimates to give you a general idea of what your out-of-pocket expense will be when your treatment is complete.

If you are uninsured, we also offer CareCredit interest-free financing. With CareCredit, you can get the dental care you need even if you can’t pay for it that day. Once you’re approved, you can use CareCredit like a credit card for health and wellness needs, including dental treatment.

Please feel free to call us or visit our financial page for more details about insurance and financing for your dental care.

Yes! We welcome families and patients of all ages at our Austin, TX dental office. Do you have questions about your infant’s oral hygiene? Is your toddler ready for their first dental visit, or do you have an older child who’s due for a dental cleaning? From infants to toddlers to busy students and seniors, there’s a treatment for everyone at Daylight Dental!

We are a unique dental practice that welcomes walk-in patients and provides same-day family dentistry. With three dentists on staff and extended evening hours and Saturday appointments, it’s never been more convenient for active families and professionals in South Austin to make time in their day for dental care.

Our dental office is conveniently located in South Congress Plaza at the corner of William Cannon and South Congress. If you have school-age children, you'll be happy to know that Daylight Dental is within walking distance of Pleasant Hill Elementary School.

We would love the opportunity to welcome your family into our extended dental family. Please call us at (512) 782-8738 to learn more about our practice and to schedule an appointment. If you like, we will be happy to arrange group appointments so that everyone in your family can conveniently receive their dental care all at one time. 

At Daylight Dental, we strive to deliver comfortable, stress-free dental care. Combining the experience of highly-trained dentists, the care and attention of a dental team who puts your needs first, and top-of-the-line dental anesthetics, we make your comfort our priority. 

We understand that dental anxiety is a significant problem and the main reason that many patients don’t seek and following through with the treatment they need. Your oral health is too precious to ignore, so we also offer gentle relaxation with nitrous oxide or “laughing gas” at our South Austin dental office.

Nitrous oxide soothes your nerves and calms you so that you can drift through your appointment, blissfully unaware of the activity around you. Because there are no drowsy side effects with nitrous, you can drive yourself home and get on with your busy day.

If you’ve been putting your oral health at risk because you worry that your dental procedure will hurt, we encourage you to call us and talk with our compassionate, caring team about arranging an appointment.

We take our patients’ well-being very seriously and do everything to ensure that you have a comfortable, stress-free experience with us regardless of the treatment we’re providing. Are you looking for a gentle dentist in Austin, TX? Please call us at (512) 782-8738, so we can introduce you to our stress-free dentistry.

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Smile now, pay-over-time at Daylight Dental!

We are excited to offer the financial plan Sunbit at our office now! Sunbit is a buy now, pay-over-time option for your dental services. Please click here to learn more!